Legal

Cookie Policy

Last updated October 5, 2026. Version 2026-10-05.

1. What this policy covers

This policy covers the cookies and the similar technologies (local storage, session storage) that the JoyLamp site places or reads on your device. The law treats them the same way, and so do we.

2. The categories we use

Strictly necessary: they make the site work (cart, checkout, sign-in, your designs, security, remembering your cookie choice). They do not need your consent and cannot be switched off, because the site cannot work without them.

Functional: the support chat. Set only if you accept them.

Audience measurement: aggregate statistics about visits and purchases. Set only if you accept them where your consent is required.

Advertising: none. The site sets no advertising cookie today. If that changes, it will be listed here and asked for before anything is stored.

3. Your choice

If you are in the European Economic Area, the United Kingdom, Switzerland or any country other than the United States, nothing optional is set until you choose. Refusing is as easy as accepting, and you can accept some categories and not others.

If you are in the United States, functional and audience-measurement cookies are on by default, and you can switch them off at any time from "Your Privacy Choices". A Global Privacy Control signal sent by your browser switches off audience measurement automatically.

Your choice is kept for 6 months, then we ask again. You can change it at any time from the "Cookie settings" link at the bottom of every page. Withdrawing consent deletes the optional items we can reach and stops new ones from being set.

4. Blocking or deleting cookies in your browser

You can also block or delete cookies and site data in your browser settings (in Chrome, Safari, Firefox and Edge, under Privacy or Site data). Blocking strictly necessary items, or clearing them, empties your cart, signs you out and can detach the designs you made from your device.

5. Questions

For any question about cookies or your data, write to contact@joylamp.com. More about how we use personal data is in our Privacy Policy.

Cookies and storage items used on this site

joylamp.consent
Strictly necessary
Remembers your cookie choice so we do not ask again on every page.
Provider: JoyLamp · Type: Local storage · Duration: 6 months
joylamp_region
Strictly necessary
Records the privacy rules of your region (from your IP address) to show the right consent options.
Provider: JoyLamp · Type: Cookie · Duration: 1 day
joylamp_visitor
Strictly necessary
A random identifier that keeps your designs attached to your device and counts your free previews, to prevent abuse.
Provider: JoyLamp · Type: Cookie (secure, not readable by scripts) · Duration: 400 days
access_token, refresh_token
Strictly necessary
Keeps you signed in to your account.
Provider: JoyLamp · Type: Cookie · Duration: Until you sign out or the session expires
joylamp.v1.cart, joylamp.v1.checkout
Strictly necessary
Keeps your cart and the delivery details you typed from page to page. No photo is ever stored there.
Provider: JoyLamp · Type: Local storage · Duration: Until you empty the cart or clear your browser
joylamp-job-owner-tokens, joylamp-checkout-token
Strictly necessary
Proves that the designs and the checkout in progress are yours.
Provider: JoyLamp · Type: Session storage · Duration: Until you close the tab
__stripe_mid, __stripe_sid
Strictly necessary
Set by our payment provider when you pay, to process the payment and prevent fraud.
Provider: Stripe · Type: Cookie · Duration: 1 year / 30 minutes
crisp-client/*
Functional
Runs the support chat and keeps your conversation between pages.
Provider: Crisp · Type: Cookie and local storage · Duration: 6 months
klay_vid, klay_sess, klay_uid, joylamp.v1.klay.*
Audience measurement
Measures visits, carts and purchases in aggregate so we can improve the shop.
Provider: JoyLamp (Klay) · Type: Local and session storage · Duration: Until you withdraw consent (we then delete them) or clear your browser
datafast_visitor_id, datafast_session_id
Audience measurement
Measures audience and traffic sources in aggregate.
Provider: DataFast · Type: Cookie · Duration: 1 year / 30 minutes